Information on the National Advocacy Service for People with Disabilities


The National Advocacy Service for People with Disabilities (NAS) is funded and supported by the Citizens Information Board (CIB).  The Comhairle Act 2000 and the Citizens Information Act 2007 give CIB a statutory responsibility for the provision of advocacy, particularly for people with disabilities. NAS fulfils this function.



NAS provides an independent, representative, confidential and free, issue-based advocacy service that puts the person at the centre and adheres to the highest professional standards.  It is a countrywide service, managed under one National NAS board. Independent, representative advocacy empowers and is directed by the people who use it.  It is person centred, accountable, accessible, impartial and independent of service providers, families and other supports.  NAS ensures that when life decisions are made, due consideration is given to the will and preference of people with disabilities and that their rights are upheld. NAS are not decision makers.



To work towards a society that ensures the full participation of persons with disabilities. We identify the core human rights as being dignity, autonomy, equality and independence. We recognise the capacity of persons with disabilities to make their own decisions equally with others, in accordance with United Nations Convention on the Rights of People with Disabilities (UNCPRD).



NAS has a particular remit for adults (aged 18+) with disabilities who: 1. Live in the community & are isolated from their      community and services 2.Have communication differences 3.Are inappropriately accommodated 4.Live in residential services 5.Attend day services 6.Have limited informal or natural supports.



  1. Independence
  2. Autonomy
  3. Equality/Citizenship
  4. Respect
  5. Empowerment.



Any person can contact NAS directly or a friend or carer/staff member can contact NAS on their behalf with the person’s agreement/permission.



Standards for NAS advocacy practice are set out in the NAS Code of Practice and in a full set of NAS advocacy policies. NAS advocates are bound by these policies and procedures.


ENQUIRIES TO NAS Can be made in a number of ways:

  1. NAS National line 0761 07 3000
  2. Emails to:
  3. Directly to a NAS advocate
  4. Can be initiated by an advocate where an advocacy issue is identified for a person who is not in a position to self-refer.


Where an enquiry is made by a third party, the person’s consent to contact NAS on their behalf should be obtained in so far as possible. All enquiries received by NAS will go through an enquiry process to determine if NAS is the right service to best support the person. This is done by determining what the person’s advocacy issue is from their perspective and then by applying the NAS Access & Eligibility Criteria.


This Criteria considers a broad range of questions, including things like: quality of life, the person’s ability to self-advocate, whether the person has natural supports (where no conflict of interest exists) or can avail of support from another organisation/person to progress their issue and the ability for the issue to be progressed. If the advocacy issue can be supported by a citizens information service/MABS service, NAS may signpost the enquiry to these services.




If the person is deemed eligible for NAS advocacy support and they wish to engage with NAS, then an advocacy case is opened (or when necessary waitlisted) and work will commence with the person to agree an advocacy plan to progress their issue. Work between the person and their advocate is confidential. Once advocacy goals are achieved, the case is closed and work with the advocate ceases.



NAS_EasytoRead Leaflet


NAS Clarity of Purpose document and advocacy engagement tool